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News Release | U.S. PIRG | Consumer Protection

CFPB Issues Record $100 Million Fine on Wells Fargo For "Beyond Outrageous" Sales Practices

On September 8 the CFPB announced a record $100 million civil penalty plus consumer restitution against Wells Fargo, among the  nation’s largest banks, for a series of unfair and abusive sales practices by “thousands” of employees that included opening “secret” accounts for “hundreds of thousands” of existing customers, solely to meet sales goals to receive financial incentives. The CFPB action was joined by simultaneous orders announced by the U.S. Office of the Comptroller of the Currency (OCC) ($35 million civil penalty) and the City of Los Angeles ($50 million civil penalty). Our statement follows.

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News Release | U.S. PIRG Education Fund | Consumer Protection

Report: Analysis of Payday Complaints Reveals Need for Stronger Federal Protections

Consumer complaints about payday loans to the Consumer Financial Protection Bureau (CFPB) show a critical need for strengthening the agency’s proposed rule to rein in payday loans and other high-cost lending, according to a report released today by the U.S. PIRG Education Fund.

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Report | Iowa PIRG Education Fund | Consumer Protection

Predatory Loans & Predatory Loan Complaints

This is the seventh in a series of reports that review complaints to the Consumer Financial Protection Bureau. In this report, we explore consumer complaints about predatory loans, categorized in the database as payday loans, installment loans, and auto title loans.

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Blog Post | Consumer Protection

Good news! CFPB Adding Consumer Ratings of Company Responses to Complaint Database | Ed Mierzwinski

The CFPB is making a good public consumer complaint database better. In 2015, the CFPB added optional consumer narratives, or stories, to its public consumer complaint database, giving other consumers, researchers and even other firms a new way to help study complaint patterns. Now, it will give consumers a chance to “rate the company’s handling of his or her complaint on a one-to-five scale and provide a narrative description in support of the rating.”

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News Release | U.S. PIRG | Public Health

More Than 350,000 Urge KFC to Prevent Abuse of Antibiotics in Its Chicken Supply

Today, representatives from the U.S. Public Interest Research Group (U.S. PIRG), the Natural Resources Defense Council (NRDC) and the Food Animals Concern Trust (FACT) will deliver more than 350,000 petitions from consumers nationwide to Kentucky Fried Chicken’s (KFC) headquarters in Louisville, while calling on the nation’s largest fried chicken chain to end the routine use of antibiotics by chicken producers in its supply chain. The petition signatures were also collected by the Center for Science in the Public Interest and CREDO Action. 

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News Release | Iowa PIRG Education Fund | Safe Energy

Nuclear Power a Bad Financial Bet for Iowa, New Report Says

A new report documenting the high financial risks of nuclear power was unveiled today by groups advocating that Iowa place its energy bets on other energy sources. The report, The Nuclear Gamble: Why Nuclear Power is a Bad Bet for Iowans, was released after the Legislature shelved a proposal last session to fund new nuclear plants but amid ongoing speculation that utilities and the nuclear industry will resume a push for nuclear power.

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News Release | Iowa PIRG | Health Care

Effective State Exchange Key to Lower Health Costs for Iowa Consumers

The most effective way for Iowa's policy-makers to address rising health care costs is by implementing a strong and independent health insurance exchange, according to the first in a new series of policy briefs released today by consumer advocacy group Iowa PIRG.

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News Release | Iowa PIRG | Consumer Protection

Survey Finds Toxic or Dangerous Toys on Store Shelves

Dangerous or toxic toys can still be found on America’s store shelves, according to a Iowa Public Interest Research Group (Iowa PIRG) 26th annual Trouble in Toyland report.

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News Release | Iowa PIRG | Consumer Protection, Transportation

New Report Outlines Problems with Red-Light and Speed Cameras

A new research report released today outlines problems with the growing trend among cities to outsource traffic enforcement to red-light and speed camera vendors.

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Study Raises Questions About the Use of Red Light, Speed Cameras

A study released today by the Iowa Public Interest Research Group raises concern about the use of outside companies for red-light and speed cameras. Iowa PIRG spokesperson, Sonia Ashe, says a couple of Iowa companies have contracts that could be a problem.

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