Consumer Protection

PROTECTING CONSUMER SAFETY—Toys should not be toxic or dangerous for children to play with. Our food should not make us sick. The terms for banking and credit accounts should be clear and easy to understand.

LOOKING OUT FOR CONSUMERS

Iowa PIRG’s consumer program works to alert the public to hidden dangers and scams and to ban anti-consumer practices and unsafe products.

TROUBLE IN TOYLAND

For 25 years, Iowa PIRG’s "Trouble In Toyland" report has surveyed store shelves and identified choking hazards, noise hazards and other dangers. Our report has led to at least 150 recalls and other regulatory actions over the years.

Get our tips for buying safer toys.

BIGGER BANKS, BIGGER FEES

In April, Iowa PIRG released a report in which we surveyed more than 350 bank branches and revealed that fewer than half of branches obeyed their legal duty to fully disclose fees to prospective customers, while one in four provided no fee information at all. We also found that despite widespread stories about the “death” of free checking, free and low-cost checking choices are still widely available, if consumers shop around.

Find out how to beat high bank fees.

SEE ALL CONSUMER RESOURCES

Issue updates

Group tests 200 top toys, says dozen could be dangerous

A Dora the Explorer guitar, dragster cars with small wheels and finger-fidget desktop magnets are among the toys consumer advocates are warning about as the holiday buying season begins.

> Keep Reading

Trouble in Toyland

We are about a month away from Christmas and before you hit those stores to find toys for the little ones there are a few tips you should take with you.

"The holiday season is an especially good time to remember some safety tips," said Anne Garinger of Safe Kids of Greater Des Moines.

The Iowa chapter of The Public Interest Research Group (PIRG) spends months scouring the store shelves for toys that can pose a risk to children. This year their list, unfortunately continues to grow. One of the common violations: lead in toys.

> Keep Reading
Report | Iowa PIRG Education Fund | Consumer Protection

Trouble in Toyland

The 2012 Trouble in Toyland report is the 27th annual Iowa Public Interest Research Group (PIRG) survey of toy safety. In this report, Iowa PIRG provides safety guidelines for consumers when purchasing toys for small children and provides examples of toys currently on store shelves that may pose potential safety hazards. 

> Keep Reading
News Release | Iowa PIRG Education Fund | Consumer Protection

Survey Finds Dangerous Toys on Store Shelves

Dangerous or toxic toys can still be found on America’s store shelves, according to Iowa Public Interest Research Group’s 27th annual Trouble in Toyland report.

> Keep Reading
News Release | Iowa PIRG Education Fund | Consumer Protection

Big Banks Still Hiding Big Fees

A survey of hundreds of banks and credit unions in Iowa and 23 other states found that free checking remains available at more than 6 out of 10 small banks and credit unions but was only found at one-quarter of surveyed big banks (those with over $10 billion in deposits). The survey released today by the Iowa Public Interest Research Group also revealed that fewer than half of branches surveyed obeyed their legal duty to fully disclose fees to prospective customers on the first request, while 12% provided no fee information at all. 

> Keep Reading

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Group tests 200 top toys, says dozen could be dangerous

A Dora the Explorer guitar, dragster cars with small wheels and finger-fidget desktop magnets are among the toys consumer advocates are warning about as the holiday buying season begins.

> Keep Reading

Trouble in Toyland

We are about a month away from Christmas and before you hit those stores to find toys for the little ones there are a few tips you should take with you.

"The holiday season is an especially good time to remember some safety tips," said Anne Garinger of Safe Kids of Greater Des Moines.

The Iowa chapter of The Public Interest Research Group (PIRG) spends months scouring the store shelves for toys that can pose a risk to children. This year their list, unfortunately continues to grow. One of the common violations: lead in toys.

> Keep Reading
News Release | Iowa PIRG Education Fund | Consumer Protection

Survey Finds Dangerous Toys on Store Shelves

Dangerous or toxic toys can still be found on America’s store shelves, according to Iowa Public Interest Research Group’s 27th annual Trouble in Toyland report.

> Keep Reading
News Release | Iowa PIRG Education Fund | Consumer Protection

Big Banks Still Hiding Big Fees

A survey of hundreds of banks and credit unions in Iowa and 23 other states found that free checking remains available at more than 6 out of 10 small banks and credit unions but was only found at one-quarter of surveyed big banks (those with over $10 billion in deposits). The survey released today by the Iowa Public Interest Research Group also revealed that fewer than half of branches surveyed obeyed their legal duty to fully disclose fees to prospective customers on the first request, while 12% provided no fee information at all. 

> Keep Reading

Obama made right appointment

Iowa PIRG Advocate Letter to the Editor on the confirmation of Richard Cordray as the new head of the Consumer Financial Protection Bureau.

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President Confirms Director Cordray To Head the CFPB

Iowa PIRG applauds President Obama for standing up for consumers by making a recess appointment of former Ohio Attorney General Richard Cordray to head the new Consumer Financial Protection Bureau. The President’s action means that the CFPB indisputably now has all its powers to protect the public from unfair financial practices, whether by banks or other financial firms, such as payday lenders and credit bureaus.

> Keep Reading

Confronting Data Dealers on Identity Theft

In the wake of failures in data security on the part of data dealers and credit card companies, Iowa PIRG crafted model legislation that has been enacted in 40 states. We also helped pass a law that provides one free credit report each year.

> Keep Reading
Report | Iowa PIRG Education Fund | Consumer Protection

Trouble in Toyland

The 2012 Trouble in Toyland report is the 27th annual Iowa Public Interest Research Group (PIRG) survey of toy safety. In this report, Iowa PIRG provides safety guidelines for consumers when purchasing toys for small children and provides examples of toys currently on store shelves that may pose potential safety hazards. 

> Keep Reading
Report | Iowa PIRG Education Fund | Consumer Protection

Bigger Banks, Bigger Fees

We conducted inquiries at 250 banks and 116 credit union branches in 17 states and the District of Columbia and reviews banks fees online in order to determine whether or not banks are complying with the Truth and Savings Act - which requires disclosure of account fees to prospective customers. 

> Keep Reading

Trouble in Toyland

The 2011 Trouble in Toyland report is our 26th annual survey of toy safety. In this report, we provide safety guidelines for consumers when purchasing toys for young children and provide examples of toys currently on store shelves that may pose potential safety hazards.

> Keep Reading
Report | Iowa PIRG Education Fund | Consumer Protection, Transportation

Caution: Red Light Cameras Ahead

Privatized traffic law enforcement systems are spreading rapidly across the United States. As many as 700 local jurisdictions have entered into deals with for-profit companies to install camera systems at intersections and along roadways to encourage drivers to obey traffic signals and follow speed limits.

> Keep Reading
Report | Iowa PIRG Education Fund | Budget, Consumer Protection, Food, Tax

Apples to Twinkies: Comparing Federal Subsidies of Fresh Produce and Junk Food

The rise in childhood obesity has many causes, but one of the most important is the increased prevalence of high-fat, heavily sweetened junk food.  And shockingly, American taxpayers are spending billions to subsidize junk food ingredients, making the problem worse.

> Keep Reading

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Blog Post | Consumer Protection

Today, CFPB to announce overdraft fee investigation, unveil "penalty box" disclosure, possibly end $39 lattes. | Ed Mierzwinski

Would you knowingly agree to pay a $35 fee each time you used your debit card at point of sale, simply to allow you to purchase a $4 latte with only $2 in your account? Even the banks didn't think so, that's why they made “standard overdraft protection” a feature of your checking account that you didn't need to choose.

> Keep Reading
Blog Post | Consumer Protection

Iowa PIRG Applauds CFPB Proposal to Regulate Biggest Credit Bureaus | Ed Mierzwinski

Last summer over 10,000 PIRG members submitted comments to the Consumer Financial Protection Bureau (CFPB) urging strict regulation of credit bureaus and credit scoring firms. We applaud the CFPB for its proposal today to subject the nation’s largest credit bureaus and credit scoring firms to full scrutiny as “larger participants” (CFPB pdf) in the financial marketplace."

> Keep Reading
Blog Post | Consumer Protection

Encouraging news on HUD/state AG settlement with big mortgage servicers | Ed Mierzwinski

The terms of the settlement, which was announced this morning, are at the page http://www.nationalmortgagesettlement.com. We are reading it now. Original: If I am reading the overnight news stories correctly (NY TIMES and Politico and Boston Globe), it appears that negotiators have clarified that the well-publicized settlement between HUD and state AGs and the nation's 5 largest mortgage servicers will not release the big banks from claims related to their activities with the mysterious entity known as MERS that aided and abetted their illegal foreclosures. If so, this is a big deal in ultimately holding the big banks fully accountable.

> Keep Reading
Blog Post | Consumer Protection

CFPB's Cordray to Highlight Achievements/Goals Today In Senate | Ed Mierzwinski

The Senate Banking Committee will hold an oversight hearing today at 10 am (live video) on the Consumer Financial Protection Bureau's semi-annual report to Congress. The witness will be CFPB director Rich Cordray, who received a PIRG-backed recess appointment from the President on January 4th. Expect some CFPB opponents on the committee to boycott; others to show up.

> Keep Reading
Blog Post | Consumer Protection

President’s Recess Appointment Gives Watchdog Teeth It Needs To Protect Consumers From Wall Street or Payday Lender Financial ShenanigansSonia Ashe

Kudos to President Obama for standing up for consumers this week by making a recess appointment of former Ohio Attorney General Richard Cordray to head the new Consumer Financial Protection Bureau. The President’s action means that the CFPB now has all its powers to protect the public from unfair financial practices, whether by banks or other financial firms, such as payday lenders and credit bureaus.

> Keep Reading
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TOY SAFETY TIPS ON-THE-GO

From toxic chemicals to choking hazards to dangerous magnets, see what dangerous toys to watch out for while you shop.

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